Terms of service

Terms of Service

Last Updated: September 13, 2026

Welcome to Body And Soul. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing, browsing, or using our website, or by placing an order through our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. About Body And Soul

Body And Soul is a clothing brand offering apparel and related products through its online store.

Throughout these Terms, the words "we," "us," "our," and "Body And Soul" refer to Body And Soul. The words "you" and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Interfere with the security or operation of the website.

  • Copy, reproduce, distribute, or commercially exploit our website content without permission.

  • Use automated systems to scrape, collect, or misuse website content.

  • Submit false, misleading, or fraudulent information.

  • Attempt to place orders using unauthorized payment methods.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, measurements, and other information displayed on our website are accurate.

However, actual product colors may vary slightly depending on your device, screen settings, lighting, photography, and other factors.

Product availability, pricing, specifications, and other information may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate solution, which may include:

  • Offering an alternative product;

  • Allowing you to select another available product; or

  • Cancelling the unavailable portion of the order and issuing an applicable refund.

5. Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice.

We reserve the right to correct pricing errors. If an order has been placed at an incorrectly displayed price, we may contact you before processing the order and provide you with the option to confirm the order at the correct price or cancel it.

Applicable taxes, shipping charges, or other charges may be displayed separately during checkout.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to accept, reject, cancel, or limit an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Payment issues

  • Shipping restrictions

  • Duplicate or unusually large orders

  • Violation of these Terms

If we cancel an order for which payment has already been received, we will process an applicable refund.

7. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Billing information

  • Other information required to process and deliver your order

Body And Soul is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

8. Payment

Payments may be processed through third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

We do not generally store complete payment card or banking credentials on our servers. Payment processing may be subject to the terms and privacy policies of the applicable payment provider.

9. Shipping and Delivery

We will make reasonable efforts to process and dispatch orders within the estimated timeframe communicated during checkout or through order updates.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Holidays

  • Public events

  • Operational disruptions

  • Other circumstances beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond our control may not be attributable to Body And Soul.

10. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to comply with the applicable conditions and procedures stated in that policy.

11. Intellectual Property

All content available on our website, including but not limited to:

  • Brand name

  • Logos

  • Product photographs

  • Product designs

  • Graphics

  • Illustrations

  • Text

  • Descriptions

  • Website design

  • Videos

  • Icons

  • Marketing materials

is owned by or licensed to Body And Soul and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

12. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, feedback, or other content to us, you represent that:

  • You have the right to submit the content.

  • The content does not violate applicable laws.

  • The content does not infringe another person's intellectual property or privacy rights.

  • The content is not fraudulent, abusive, defamatory, or misleading.

By submitting content to us, you grant Body And Soul permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website-related purposes, subject to applicable law.

13. Promotions and Discounts

From time to time, Body And Soul may offer discounts, promotional codes, sales, or other promotional campaigns.

Each promotion may have its own terms, eligibility requirements, validity period, and restrictions.

Promotional offers may not be combined unless expressly stated.

We reserve the right to modify, suspend, or cancel a promotion where permitted by applicable law.

14. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping companies, analytics providers, social media platforms, and other external services.

We do not control and are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption;

  • Free from errors;

  • Free from viruses or other harmful components; or

  • Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, upgrades, security, or other operational reasons.

16. Limitation of Liability

To the extent permitted by applicable law, Body And Soul will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Body And Soul, its representatives, employees, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of the website;

  • Your violation of applicable law;

  • Your infringement of another person's rights; or

  • Fraudulent or unauthorized activities associated with your account or order.

18. Force Majeure

Body And Soul will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government actions, strikes, transportation disruptions, internet or technology failures, pandemics, civil disturbances, or other unforeseen events.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, products, services, or applicable laws.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Body And Soul

Phone: +91 7600034708
Email: bodyandsoul094@gmail.com

We appreciate your choosing Body And Soul and thank you for shopping with us.